Help & contact
Most answers are already written down. Start here, and if you’re still stuck, here’s how to reach a person.
Find an answer
Self-serve, any time- Read the guide
Preparing a file, reading the profile, each fix, and exporting.
- Check the FAQ
Rejected files, what counts as missing, undo, and exported tabs.
- Use the API
Every endpoint the workspace uses, with request shapes.
- Security questions
How accounts, sessions and datasets are protected.
- Manage your data
Export, rename or delete datasets, or delete your account.
Reporting a problem
When you contact the team that runs this deployment, include:
- What you were doing, step by step.
- What you expected to happen, and what happened instead.
- The exact error message, including any reference code it shows.
- Your browser and device. Please don’t send the file itself unless asked.